This Privacy Policy explains how Hurd Holdings, LLC (operating its novelty brand “Drilling Uranus”) (“Hurd Holdings,” “Drilling Uranus,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information when you visit our website, place an order, or otherwise interact with our services (collectively, the “Site”).

By using the Site, you agree to this Privacy Policy and our Terms & Conditions.

1) Who We Are (Data Controller)

Hurd Holdings, LLC is the entity responsible for your personal information.
Address: 8 The Green, Suite A, Dover, Delaware 19901, USA
Email: info@drillinguranus.com

2) What We Collect (Categories, Sources, Purposes, Retention)

A. Categories of Personal Information

• Identifiers & Contact Details: name, email, shipping/billing address, phone (if provided).

• Commercial Information: products purchased, order history, gift/customization inputs (purchaser name, honoree name, short message).

• Payment Information: payment method, last 4 digits/transaction tokens via processors (we do not store full card numbers).

• Internet/Network Activity: IP address, device/browser type, pages viewed, time on page, referring pages, general location, cookie IDs.

• Communications: messages you send (contact form, email).

• Inferences: basic preferences inferred from browsing or purchase behavior (e.g., preferred product types).

We do not intentionally collect “sensitive” personal information (e.g., health, precise geolocation, government IDs). Please do not include sensitive data in gift messages or uploads.

B. Sources of Personal Information

• Directly from you: checkout, account setup, contact forms.

• Automatically: cookies, pixels, and logs when you use the Site.

• Service providers: payment processors, print-on-demand vendors, shipping carriers, hosting/analytics platforms (limited order/fulfillment data).

C. Purposes of Use

• Provide, process, and fulfill orders; print custom certificates; ship and deliver.

• Customer support and communications (order confirmations, shipping updates).

• Improve, troubleshoot, and secure the Site (fraud prevention, debugging).

• Maintain legal, accounting, and tax records; enforce Terms & Conditions.

• (Optional/rare) Send brand updates or promotions—only when permitted by law, with opt-out.

D. Retention (How Long We Keep Data)

We keep data only as long as necessary for the purposes above, or to meet legal obligations. Typical periods:

• Order & transaction records: up to 7 years (tax/financial compliance).

• Customer service communications: up to 24 months from last interaction.

• Web logs / security logs: typically 12 months (fraud/security).

• Cookie data: per cookie’s lifespan (see your browser for expirations).

3) Cookies & Similar Technologies

We use cookies/pixels to keep the Site secure and functional, remember your preferences, understand usage, and measure performance. You can manage cookies in your browser settings; blocking certain cookies may affect functionality.

• Do Not Track: industry standards are not uniform; we do not respond to DNT signals.

• Global Privacy Control (GPC): where legally required, we treat GPC signals as an opt-out request for applicable processing.

4) How We Share Information

We do not sell your personal information. We share data only as reasonably necessary:

• Service Providers (Processors):

  • Website hosting, ecommerce platform, analytics.

  • Print-on-demand partners (to produce custom certificates/frames).

  • Payment processors (e.g., card processors) to take payments.

  • Shipping carriers & logistics to deliver products.

• Legal/Compliance: to comply with law, legal process, or to protect our rights, safety, customers, or others.

• Business Transfers: if we undergo a merger, acquisition, or asset sale.

We require service providers to use your personal information only to perform services for us and to protect it appropriately.

5) Cross-Border Transfers

We operate in the United States. If you access the Site from outside the U.S., your information will be transferred to and processed in the U.S. Where required (e.g., EEA/UK), we rely on appropriate safeguards for transfers, such as Standard Contractual Clauses with our processors.

6) Your Privacy Rights

A. U.S. State Rights (including CA/CO/CT/VA/UT)

Where applicable, you may have the right to:

• Know/Access the categories and specific pieces of personal information we hold.

• Delete personal information (subject to legal/operational exceptions).

• Correct inaccuracies.

• Opt-out of “Sale”/“Sharing” (CPRA) and Targeted Advertising (CO/CT/VA/UT).

• Limit Use of Sensitive Personal Information (not collected by us in the ordinary course).

Our current practices:

• We do not sell or “share” personal information as defined by CPRA.

• We do not process personal information for “targeted advertising” as defined by CO/CT/VA/UT.
  If our practices change, we will update this Policy and honor your opt-out rights.

To exercise rights, email info@drillinguranus.com. We will verify your request as required by law and respond within the statutory timeframe. You may use an authorized agent where permitted.

Notice at Collection (California): We collect the categories listed in §2(A) for the purposes in §2(C), from the sources in §2(B), retain them as in §2(D), and disclose them to the providers listed in §4. We do not sell/share personal information or use it for cross-context behavioral advertising.

B. GDPR/UK GDPR (EEA/UK)

If you are in the EEA/UK, our legal bases for processing include:

• Contract necessity (processing orders, providing the Site/services).

• Legitimate interests (security, fraud prevention, service improvement, basic analytics).

• Legal obligation (tax, accounting, compliance).

• Consent (where required for non-essential cookies/marketing).

Your rights include access, rectification, erasure, restriction, portability, and objection, plus withdrawal of consent (where processing is based on consent). You also have the right to lodge a complaint with your local data protection authority.

To exercise rights, contact info@drillinguranus.com.

7) Children’s Privacy

The Site is not directed to children under 18. We do not knowingly collect personal information from minors. If we learn we have done so, we will delete it.

8) Security

We use commercially reasonable administrative, technical, and physical safeguards (e.g., encryption in transit, access controls) to protect personal information. No system is 100% secure; we cannot guarantee absolute security.

9) Your Choices

• Marketing Emails: If we send marketing (rare/optional), you can unsubscribe via the link in the message or by emailing info@drillinguranus.com. Transactional emails (order confirmations, shipping notices) will still be sent.

• Cookies: Manage in your browser; some features may be limited if you block cookies.

• Gift/Custom Text: Please avoid including sensitive or third-party personal information in custom messages.

10) User Content & Moderation

Content you submit (e.g., gift messages) must comply with our Terms & Conditions. We may review, reject, or remove content that is unlawful, infringing, or violates our standards.

11) Third-Party Links & Services

Our Site may link to or integrate third-party services. Their privacy practices are governed by their own policies. We are not responsible for third-party sites/services.

12) Changes to This Policy

We may update this Policy from time to time. The “Last Updated” date reflects the latest version. Material changes apply prospectively. Your continued use of the Site means you accept the updated Policy.

13) Contact Us

Drilling Uranus
Hurd Holdings, LLC
8 The Green, Suite A
Dover, Delaware 19901
United States
Email: info@drillinguranus.com